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Feature Requests
123
Bug Reports
56
Integrations
4
User Feedback
4
Performance Optimization
API Requests
Localization and Translation
Workflow Automation
Data Privacy and Compliance
Feature Prioritization
Enhancement Ideas
5
Platform Compatibility
Mobile App
3
NLP improvements
UI / UX
1
Roadmap
Filters
Planned
2
Translate Bot Message
Feature Requests
1
Translate CSAT Options
Feature Requests
1
VB: Queue Availability Timing Function
Feature Requests
11
Saving and Managing Filters on Hoory
Feature Requests
1
Business hours Availability Message
Feature Requests
1
Hide Minimize Button from Hoory Chat possibility
Feature Requests
1
Dates filter improvement
Feature Requests
4
Add checkbox to use inbox name and avatar for Ai assistant.
Feature Requests
15
Option to add custom code
Feature Requests
1
Create options for adjustments of columns
Feature Requests
4
Reply to specific messages
Feature Requests
1
How to move a selected group of blocks, from one position to another
Feature Requests
5
Please add dark mode
User Feedback
2
Custom Business Hours Setting
Feature Requests
1
Add Dark Mode in the platform
Feature Requests
2
Queue Live quantity
Feature Requests
3
Actual number of conversations
Feature Requests
2
Multifilter and multiselecting
Feature Requests
3
When you use a macro, it shows "\" in the input field, but not in the chat
Bug Reports
2
Hoory AI (VBET HR AI) Integration with Pandayo Plus Messenger
Integrations
6
Separate away messages for specific days
Enhancement Ideas
1
Spam section for Emails in Hoory
Feature Requests
2
Spam
Feature Requests
16
Dynamic Time Zone Specification for 'Unavailability' Messages
Feature Requests
2
Transfer of Assigned Conversations Upon Agent Deletion
Feature Requests
In Progress
1
Customers are able to send an email to generated link.
Feature Requests
1
Fastex: Inbox Overview selection
Feature Requests
1
Reporting does not work
Bug Reports
2
Alert conditions
Bug Reports
1
Notifications
Bug Reports
3
Issue with sending emails
Bug Reports
1
Conversation Assignment
Enhancement Ideas
2
"Agent activity" shows incorrect information
Bug Reports
1
Translate I.A service summary
Feature Requests
1
Add more interactive variables to the Chat Window Settings, Automation Rules and Macros
Feature Requests
3
SLA Implementation
Feature Requests
1
Add pre-chat forms to Hoory Telegram bot
Feature Requests
1
Create a button to allow to disable an Inbox
Feature Requests
2
Cloud of Untrained Topics for Customer Questions
Feature Requests
2
Web screen
Feature Requests
2
Create integrations with (Wix, Shopify and Squarespace)
Integrations
3
While the conversation status is pending the reply input should be disabled for agents
Feature Requests
1
Call Based Channel: Settings
Feature Requests
2
Reports: Agent Activity Visualization with Custom Date Range Filter
Feature Requests
2
FAQ
Feature Requests
1
AI hands off the call to an agent with a note
Feature Requests
4
Agent Time Table
Feature Requests
Complete
1
Archived chats are not displayable
Bug Reports
1
Chats shown from the beginning
Feature Requests
2
Agent availability
Feature Requests
2
Agent Login Time Reporting for Resource Allocation and Scheduling Optimization in Hoory
Feature Requests
12
Search canned responses
Feature Requests
3
Filter Results
Bug Reports
1
Rule Based AI / conversation status issue
Bug Reports
1
Inbox reporting data filter does not work
Bug Reports
1
Error to add a new e-mail inbox
Bug Reports
1
error with add location on Help Center
Bug Reports
1
Set inactivity timeouts (when the agent is offline )
Feature Requests
2
Audit: Inbox name selection
Feature Requests
1
VB: Display Filtered Ticket Quantity
Feature Requests
4
Cannot check history using an exact date.
Feature Requests
1
Setting up Call based channel
Feature Requests
1
CSAT report improvement
Feature Requests
3
Stop AI Assistant by replying to message
Feature Requests
1
Tickets in telegram bot inbox assign to the same agent
Feature Requests
1
VB: Filter Conversations : Add Customer Satisfaction
Feature Requests
1
CSAT KPI for AI Assistant
Feature Requests
3
Unattended conversations Reports
Feature Requests
1
Multi label reporting
Feature Requests
1
Fastex: Search by word functional
Feature Requests
1
Number of days after ticket should be resolved
Feature Requests
2
Add the option to upload a Favicon to Help Center
Feature Requests
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