Integrations

This task marks the beginning of the VBET HR AI integration with Pandayo Plus Messenger. Before proceeding, the Hoory team needs to arrange a meeting with BetConstruct to clarify Hoory’s capabilities and any additional steps required for the integration. Once the feasibility is confirmed, the Hoory team will need to coordinate with Pandayo Plus to provide API access and other necessary resources. Please schedule the meeting with BetConstruct at the earliest convenience to ensure a smooth start to this project.

wix integration ( https://www.wix.com/ ) ⁠shopify integration ( https://www.shopify.com/ ) ⁠Squarespace integration ( https://www.squarespace.com/ )

Hello, Can we have discord integration, please?

Its easier.

Please add the ability to track visitors who are currently on your website. You'll be able to see which page they visitors are currently on, and also see their email and name (if provided by the visitors). You can initiate a chat with any visitor. This lets you reach out before they do, offer personalized support, and improve conversion rates.

Compose and send emails to visitors similar to Chatway dashboard, without switching tools. This makes it easier to follow up, share detailed information, or continue conversations that work better over email. The new editor supports rich text, images, live preview, and improved accessibility, all in one smooth flow.

Is it possible to add a button or automatic function that allows customers to see messages in their own language? For example: If I send a message in English and the customer is from Spain, can the system automatically translate my message into Spanish for them? We are looking for an auto-translate feature similar to what Chatway brand alternative offers, where conversations are automatically translated based on the customer’s language.

Hi Hoory team, I’d like to suggest an integration option for connecting external browser-based tools, specifically a TI-84-style online calculator, into workflows or support environments. This could help education-focused teams and users access calculation and graphing tools directly without leaving the platform. It would be great to have a secure embed or link-based integration option that doesn’t affect performance and works smoothly with existing automations. Example tool: https://ti84calculatoronline.org/ Any additional details: Use case: education, support teams, and knowledge bases where users need quick access to math/graphing tools while interacting with chat or help content. Looking forward to your thoughts on whether this could be added as a future integration.

Hello Support Team, While using certain games and related support features, I occasionally rely on external web-based tools for calculations and reference purposes. However, I’ve noticed that accessing external tools alongside gameplay or support tasks can sometimes cause interruptions or compatibility issues. For example, I use an online scientific and graphing calculator such as TI-84 Calculator Online ( https://ti84calculatoronline.org/ ) to quickly verify calculations and graphs while troubleshooting or learning game-related mechanics. Having smoother access to such external web tools without disruptions would greatly improve the overall user experience. I wanted to report this as feedback and to understand if there are any known limitations or recommended solutions when using external web tools alongside SEGA games or support resources. Thank you for your time and assistance.

Hello, We have noticed the following behavior in our customer support system: When a conversation initiated by a customer is assigned to a specific agent, another agent is still able to access the same conversation and send messages. This situation can cause confusion in terms of conversation management and agent authorization. Could you please provide more information about this behavior? Is it possible to modify or restrict this setting? Thank you for your attention and support.