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J
Juliana
PlayPIX
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Agent assignment
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PlayPIX
When an agent puts a team in charge of a ticket, the ticket is not distributed among the agents of the selected team.
October 7, 2024
Hossein
marked this post as
waiting for reporter
·
October 10, 2024
·
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Hossein
Dear
PlayPIX
,
Please make sure that the agents that are invited to the teem, should be added beforehand as collaborators in the channel.
Waiting for your feedback.
Thanks
·
October 10, 2024
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