The response from the bot is only visible after the page has been updated
in progress
Zlata Sidorova
Sometimes the response from the bot to the widget does not come immediately, and the user can see it only after the page is refreshed. The user can’t see the answer and can’t send a new message anymore because the dialog is closed (which he also doesn’t see)
Example of such dialogue: https://app.hoory.com/app/accounts/3099/conversations/6847
Screenshot of widget in attachment
It is important that the bot and operator responses are immediately passed to the source, and are available for viewing by the user
Tigran Nalbandyan
in progress