When you use a macro, it shows "\" in the input field, but not in the chat | Voters

When you use a macro, it shows "\" in the input field, but not in the chat

under review

Yevhen D.

When you use the macro, it shows "\" in the input field when it's activated, but the agent and customer don't see it in the chat.

July 28, 2023

Lilith Jalalyan

Kristine Mkrtchyan jan pls mention the last version number where the test was done. Also, pls mention the task number.

Kristine Mkrtchyan

Verified on the last live environment. "\" and all special characters successfully displayed in the conversations from both sides. See attached screenshots.

FYI: Hossein Moghtafari

Hossein Moghtafari

marked this post as

under review

Hossein Moghtafari

Hello, Sorry for late answer, but this issue is under checking and will keep you posted