Introduced an AI call status endpoint along with enhanced billing functionality.
Improved conversation handling—clicking the mute button now resolves conversations appropriately.
Resolved an issue with conversation resolution times, ensuring accurate time tracking when reopening and resolving cases.
Addressed a bug with conversation status updates when sending private messages.
Corrected CSAT display issues, ensuring consistent feedback visibility.
Fixed pre-chat form functionality to check for ban status before allowing form submissions.
Added a filter in conversation pages for better user management.
Enhanced token management by removing previous tokens when a new one is generated.
Prevented unwanted zooming behavior on iPhones for a smoother user experience.
Resolved an issue with background lazy loading.
Refined the Rule based assistant widget interface for a more intuitive and cohesive user experience.
Optimized infrastructure to reduce operational costs.
Improved call base functionality with performance and reliability upgrades.
For more details, visit: https://changelog.hoory.com/