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V
Vahram
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Agent report section is missing
planned
V
Vahram
We had it before the agent report section in Hoory but it’s missing now.
Please add it and consider also to add additional filters (Multi selection)
1- agent
2- inbox
3- tags (Labels)
4- time period (Date)
5- The rating of the ticket
June 20, 2024
Lilith Jalalyan
marked this post as
planned
·
January 7, 2025
·
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Lilith Jalalyan
Vahram
we Agent performance.
We are planning to add a multi-select feature in the report section, allowing you to apply multiple criteria to get results
·
June 21, 2024
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