Audit: Inbox name selection | Voters

Audit: Inbox name selection

complete

Lilith Jalalyan

Description
As a product user, QM team recognizes the importance of enhancing the user experience through the integration of specific functionality into the product or existing features and functionality improvement. 
Option 1
Adding new Inbox Name, that represents all incoming chats not depending on the language
Ex. Add Vbet.AM_ALL, instead of Vbet.AM_HY, Vbet.AM_EN, Vbet.AM_RU etc.
Option 2
Adding multiple selection functionality for "Inbox Name" filter 
Ex. Select Vbet.AM_HY + Vbet.AM_EN + Vbet.AM_RU etc.
This feature is important for creating global issue reports as it allows us to review relevant skin chats across all supported languages for a specific period.
The mentioned problem recording is attached
Urgency

August 22, 2024

Lilith Jalalyan

marked this post as

complete

Lilith Jalalyan

marked this post as

in progress

Lilith Jalalyan

Hossein pls follow up with Aram.

Hossein

Lilith Jalalyan: As discussed, we will handle this request under this task:

https://ucraft.atlassian.net/browse/HOORY-7801

Lilith Jalalyan

For Multiple inbox filter apply Advanced Filter and use “ And” option, set several Inbox names and get the result.

Julietta Pandukhtyan

Lilith Jalalyan , we followed your instructions but did not get the result. We were seeking for a specific date and global label but we received chats with other dates and with other label. Please see the video: https://drive.google.com/file/d/1JJnyQsmamK3HkSP5OvmgDr47MZkU0sOF/view?usp=sharing