Delay in sending A.I. message (knowledge base)
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PlayPIX
In order to improve the user experience and also make the A.I. seem less robotic, I would like to have the option of setting a delay time on the messages sent by the A.I. trained with a knowledge base. At the moment on the conversation it's clear that it's a robot because the assistant sends a very long text in milliseconds.
Lilith Jalalyan
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Lilith Jalalyan
PlayPIX hey there,
We do have Message Delay Simulation:
For shorter messages, there is a brief delay (e.g., 1-2 seconds).
For longer messages, there is a delay (e.g., 3-5 seconds). The delay should scale based on the message length.
During the delay, we show the "typing..." indicator, which mimics human behavior and provides feedback to the user, making the conversation feel more natural.
PlayPIX
Lilith Jalalyan jan hi,
i understand, but the time is still short. i've seen several cases where a very large text came in a very short time, making it impossible for a person to type it in the time it was sent. i think the best way is for you to give us autonomy to configure it as we wish. thanks