Detailed view on hover in "Agent activity" | Voters

Detailed view on hover in "Agent activity"

under review

Erik Movsisyan

We think it will be helpful to have possibility to see details of particular sector in agent activity when hovering on the part ( Will attach an example ). It will help to track agent's activity in separate sections.

December 3, 2024

Lilith Jalalyan

marked this post as

under review

Lilith Jalalyan

marked this post as

waiting for reporter

Erik Movsisyan

Lilith Jalalyan jan hi , yes I agree , but the main idea was to be able to see exact timestamps of actions. With what we have now we track only totals for whole day , we can see for example that let's say agent was busy from around 3pm ( it can be 3:05 , 3:10 or so ).

Lilith Jalalyan

Erik Movsisyan hey,

we are showing the agent activity time but not while hovering over the item.

Lilith Jalalyan

Erik Movsisyan jan thanks for the feedback. We will review and get back to you.

Lilith Jalalyan

marked this post as

under review