Hoory _ SoftConstruct: CRM integration
complete
Lilith Jalalyan
When the " the conversation created " and " conversation updated" events happen Hoory will transfer the following properties to segment DB:
- channel type
- partner_id
- conversation_id
- contact_id
- contact email address
- custom_attributes
- status-id
- team_id
- inbox_id
- labels
- priority
- attribute_model
- customer satisfaction rating
Lilith Jalalyan
complete
Alireza Jangi
in progress
Pouria Tajdivand
planned