It would be great to be able to create subcategories on the KB section to better sort and categories the content or create a more intuitive hierarchy for the articles. Also, the descriptions of the main categories don't seem to be visible anywhere in public mode :)
Thank you
Lilith Jalalyan
marked this post as
under review
·
·
Reply
Lilith Jalalyan
Lena "You can open subpages and categorize the content.(See the image).
Yes, only AI name is visible to the widget user during the conversation.