User Feedback

I have not received answers to my questions using the chat after two weeks of insisting. You have promised to contact me but nothing so far. I need technical support, my assistant is not working. It is frustrating that the bot always says somebody is going to contact me, I wait there for long periods of time and nobody responds.

Dear Hoory Team, I'm writing to inquire about the status of my bug bounty reward. It's been 33 days since I was notified of the reward, and I haven't received it yet. Could you please provide an update on when I can expect to receive it? Thank you for your attention to this matter. Best regards, abdelali

Sound notifications not working with all incoming chats.Sometimes is working and sometimes not. Still we haven't figured out the pattern. For example when im online sometimes I don't receive sound notification and when im offline I receive. We tried clear cache and cookies, changed the sound etc but the problem is still the same